Internal - Indexes Staff Survey

City Clerk Services maintains an index of all items on Committee and Council Agendas. The indexes are saved in the folders with meeting minutes found in the J:\ drive available on your computer under J:\Minutes.

As part of a lean process review, staff would like to evaluate the use of these indexes and determine if they still have value and if they are meeting the needs of staff. Your feedback will assist in this analysis and outcome of this project.

Please complete this brief survey before Friday, June 30.

City Clerk Services maintains an index of all items on Committee and Council Agendas. The indexes are saved in the folders with meeting minutes found in the J:\ drive available on your computer under J:\Minutes.

As part of a lean process review, staff would like to evaluate the use of these indexes and determine if they still have value and if they are meeting the needs of staff. Your feedback will assist in this analysis and outcome of this project.

Please complete this brief survey before Friday, June 30.

  • CLOSED: This survey has concluded.

    Committee and Council Indexes Staff Survey

    Please complete the Committee and Council Indexes Staff Survey by Friday, June 30 to assist in the lean process review.


    Please complete the Committee and Council Indexes Staff Survey by Friday, June 30 to assist in the lean process review.


    Complete Form
  • CLOSED: This survey has concluded.

    Committee and Council Indexes Staff Survey - Archived

    Please complete the Committee and Council Indexes Staff Survey by Friday, June 30 to assist in the lean process review.


    Please complete the Committee and Council Indexes Staff Survey by Friday, June 30 to assist in the lean process review.


    Complete Form
  • CLOSED: This survey has concluded.

    Customer Data Analytics

    Service Oshawa, through the Lagan software, collects much data about the work we all do. In order for this data to help you in managing your operations, we’d like to better understand what information you are currently using and what data you would like to have in the future. Please complete the survey below to help us begin this analysis.

    As reference, some common data currently used:

    • weekly case detail
    • monthly service level
    • case by queue worklist
    • case closed by user/queue
    • cases open over service level

    Service Oshawa, through the Lagan software, collects much data about the work we all do. In order for this data to help you in managing your operations, we’d like to better understand what information you are currently using and what data you would like to have in the future. Please complete the survey below to help us begin this analysis.

    As reference, some common data currently used:

    • weekly case detail
    • monthly service level
    • case by queue worklist
    • case closed by user/queue
    • cases open over service level

    Complete Form
  • Conflict Avoidance Training

    Thank you for provide your feedback regarding the recent training. It will help us understand what training should be offered in the future.

    Completed responses will be entered into a prize draw!

    Thank you for provide your feedback regarding the recent training. It will help us understand what training should be offered in the future.

    Completed responses will be entered into a prize draw!

    Complete Form